In the past, a majority of Private Investors funding a loan through Sun Pacific Mortgage & Real Estate looked to them to follow-up or problem solve any situation – after the loan was funded.
This has always created a problem, as Sun Pacific Mortgage’s fiduciary duty ends the moment the loan closes. Without a new contract, Sun Pacific Mortgage is not allowed to contact the Borrower on Servicing matters, this is the job or function of the Servicer.
These continued requests by Investors pushed us to establish a servicing company in 2023, Sun Pacific Servicing, Inc. so that the needs and wants of our valued Lenders can be taken care of.
Sun Pacific Servicing monitors and handles all aspects of the loan after funding including:
Ensuring the mortgage payment is made and if not, following up to get it paid; overseeing the timely paying of insurance premiums; ensuring property taxes are paid; ensuring that any sub-servicer deposits interest into the respective Lender’s account monthly; handles all Lender queries; handles all Borrower queries, etc.
With this service, Sun Pacific Mortgage’s valued Investors are assured that any future investment problems will be identified and resolved quickly with full transparency. We hope this further informs you of the distinct responsibilities between these two companies, Sun Pacific Mortgage and Sun Pacific Servicing
Best, Ken
Broker & Co-Owner
Sun Pacific Servicing Inc.